Federal privacy guidance for overt private-sector video surveillance recommends clear notice so people understand that cameras are operating, the purpose, and who to contact with questions.
At a glance
- Overt-surveillance guidance recommends notifying people before they enter a monitored area.
- Notice should be understandable and provide a contact for questions.
- Requirements can depend on which privacy law applies to the organization and context.
Short answer
The official rules establish the baseline, but the correct operational response still depends on the property, the applicable law and the facts. The safest approach is to define the procedure before the issue occurs and avoid adding powers, guarantees or requirements that the official sources do not establish.
Questions to confirm
- Which privacy law applies to this organization?
- Is the notice visible before entering the monitored area?
- Does the notice explain who is responsible for the system?
Picture this at your property
A building has cameras in the lobby but the only sign is behind the reception desk. A better notice is placed where people can see it before entering the monitored area.
The value of the example is the decision process: identify what is known, what remains uncertain, who has authority, and what information should be preserved for follow-up.
Practical takeaway
Treat the answer as a starting point. Confirm the current rule that applies to the organization and property, then document the procedure the people on site are expected to follow.
Official sources & verification
1. Guidelines for Overt Video Surveillance in the Private Sector — Office of the Privacy Commissioner of Canada
2. Privacy Guide for Businesses — Office of the Privacy Commissioner of Canada
3. Guidelines for the Use of Video Surveillance — Information and Privacy Commissioner of Ontario
Last reviewed: 2026-08-08. This resource provides general information and is not privacy or legal advice. Privacy obligations depend on the organization, activity and applicable law. Confirm current requirements with the appropriate privacy regulator or qualified legal counsel.