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Ontario basic training includes use-of-force theory, but lawful authority and necessity depend on the facts. Specialized training is required for defensive equipment.
Explore this insight →Communication is not a soft extra in security work. Ontario’s training syllabus treats clear, bias-aware communication and de-escalation as core competencies.
Explore this insight →Ontario’s Code of Conduct requires security licensees to treat people equally without discrimination on protected grounds.
Explore this insight →Security personnel often handle access records, incident details, video and personal information. Ontario’s Code of Conduct requires confidentiality, and privacy rules can also apply.
Explore this insight →Security guards have lawful functions, but they should not exaggerate them. Their authority depends on legislation, property authorization and the facts of the situation.
Explore this insight →Ontario private security must remain clearly distinguishable from police. Security guards cannot falsely hold themselves out as providing police-connected services.
Explore this insight →Ontario regulates the appearance and identification of security-guard uniforms when a uniform is required.
Explore this insight →Ontario law requires a working security guard to carry their licence, identify themselves as a security guard on request and produce the licence on request.
Explore this insight →Ontario’s Code of Conduct sets enforceable expectations around honesty, lawful conduct, equal treatment, privacy, civility and unnecessary force.
Explore this insight →A company that sells security-guard services in Ontario requires the appropriate business licence. That licence is separate from the individual licences held by guards.
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